One of the first targets for analyzing the potential for a distressed hotel to ‘turn around’ is the sales department and the related market reports. While this is absolutely correct, it is important to look beyond the conclusions to the basis of the data to ensure that it is not skewing the performance of the hotel and the sales depar... - More

Video Interview with Trust International’s Managing Director, Richard Wiegmann, on How to Attract and Win Customers in the Hypercompetitive Shopping Environment. - More

Signs from across the business travel industry are showing consistent improvement with demand, giving some pricing power back to suppliers, particularly airlines. - More

Omni Hotels & Resorts Find Mobile and Social Applications Help Road Warriors 'Get it Done' and 'Have a Little Fun' - More

A recent story about a hotel housekeeper in Miami who found in $6,000 in cash in a guestroom got me to thinking about items guests leave behind. As travelers, we’ve all experienced that sensation upon arriving at the airport that our luggage feels pleasantly lighter – only to realize we left half our belongings in the closet. -More

The road to fiscal sustainability - More

The hotel management agreement or HMA is one of the most important factors in the financial success or failure of a hotel, and the value of an owner's or lender's interests in the property. One of the many important provisions in the HMA can be the performance standard the Operator is required to meet, and the consequences of such a failure. Thi... - More

Profitability in London grew by 10.7% in May as overseas tourists flocked to the capital to go shopping, according to the latest HotStats survey from TRI Hospitality Consulting. - More

Published in conjunction with STR (Smith Travel Research) and endorsed by the Hotel Association of Canada. This publication summarizes occupancy and average room rates from major cities in Canada. - More

Social Media and Mobile Marketing, Organics and Prepared Foods Get Thumbs Down - More